github.com/twilio/twilio-go@v1.20.1/rest/flex/v1/docs/FlexV1InsightsSegments.md (about) 1 # FlexV1InsightsSegments 2 3 ## Properties 4 5 Name | Type | Description | Notes 6 ------------ | ------------- | ------------- | ------------- 7 **SegmentId** | Pointer to **string** | To unique id of the segment | 8 **ExternalId** | Pointer to **string** | The unique id for the conversation. | 9 **Queue** | Pointer to **string** | | 10 **ExternalContact** | Pointer to **string** | | 11 **ExternalSegmentLinkId** | Pointer to **string** | The uuid for the external_segment_link. | 12 **Date** | Pointer to **string** | The date of the conversation. | 13 **AccountId** | Pointer to **string** | The unique id for the account. | 14 **ExternalSegmentLink** | Pointer to **string** | The hyperlink to recording of the task event. | 15 **AgentId** | Pointer to **string** | The unique id for the agent. | 16 **AgentPhone** | Pointer to **string** | The phone number of the agent. | 17 **AgentName** | Pointer to **string** | The name of the agent. | 18 **AgentTeamName** | Pointer to **string** | The team name to which agent belongs. | 19 **AgentTeamNameInHierarchy** | Pointer to **string** | he team name to which agent belongs. | 20 **AgentLink** | Pointer to **string** | The link to the agent conversation. | 21 **CustomerPhone** | Pointer to **string** | The phone number of the customer. | 22 **CustomerName** | Pointer to **string** | The name of the customer. | 23 **CustomerLink** | Pointer to **string** | The link to the customer conversation. | 24 **SegmentRecordingOffset** | Pointer to **string** | The offset value for the recording. | 25 **Media** | Pointer to **interface{}** | The media identifiers of the conversation. | 26 **AssessmentType** | Pointer to **interface{}** | The type of the assessment. | 27 **AssessmentPercentage** | Pointer to **interface{}** | The percentage scored on the Assessments. | 28 **Url** | Pointer to **string** | | 29 30 [[Back to Model list]](../README.md#documentation-for-models) [[Back to API list]](../README.md#documentation-for-api-endpoints) [[Back to README]](../README.md) 31 32