github.com/twilio/twilio-go@v1.20.1/rest/flex/v1/insights_quality_management_assessments.go (about)

     1  /*
     2   * This code was generated by
     3   * ___ _ _ _ _ _    _ ____    ____ ____ _    ____ ____ _  _ ____ ____ ____ ___ __   __
     4   *  |  | | | | |    | |  | __ |  | |__| | __ | __ |___ |\ | |___ |__/ |__|  | |  | |__/
     5   *  |  |_|_| | |___ | |__|    |__| |  | |    |__] |___ | \| |___ |  \ |  |  | |__| |  \
     6   *
     7   * Twilio - Flex
     8   * This is the public Twilio REST API.
     9   *
    10   * NOTE: This class is auto generated by OpenAPI Generator.
    11   * https://openapi-generator.tech
    12   * Do not edit the class manually.
    13   */
    14  
    15  package openapi
    16  
    17  import (
    18  	"encoding/json"
    19  	"fmt"
    20  	"net/url"
    21  	"strings"
    22  
    23  	"github.com/twilio/twilio-go/client"
    24  )
    25  
    26  // Optional parameters for the method 'CreateInsightsAssessments'
    27  type CreateInsightsAssessmentsParams struct {
    28  	// The Authorization HTTP request header
    29  	Authorization *string `json:"Authorization,omitempty"`
    30  	// The SID of the category
    31  	CategorySid *string `json:"CategorySid,omitempty"`
    32  	// The name of the category
    33  	CategoryName *string `json:"CategoryName,omitempty"`
    34  	// Segment Id of the conversation
    35  	SegmentId *string `json:"SegmentId,omitempty"`
    36  	// The id of the Agent
    37  	AgentId *string `json:"AgentId,omitempty"`
    38  	// The offset of the conversation.
    39  	Offset *float32 `json:"Offset,omitempty"`
    40  	// The question SID selected for assessment
    41  	MetricId *string `json:"MetricId,omitempty"`
    42  	// The question name of the assessment
    43  	MetricName *string `json:"MetricName,omitempty"`
    44  	// The answer text selected by user
    45  	AnswerText *string `json:"AnswerText,omitempty"`
    46  	// The id of the answer selected by user
    47  	AnswerId *string `json:"AnswerId,omitempty"`
    48  	// Questionnaire SID of the associated question
    49  	QuestionnaireSid *string `json:"QuestionnaireSid,omitempty"`
    50  }
    51  
    52  func (params *CreateInsightsAssessmentsParams) SetAuthorization(Authorization string) *CreateInsightsAssessmentsParams {
    53  	params.Authorization = &Authorization
    54  	return params
    55  }
    56  func (params *CreateInsightsAssessmentsParams) SetCategorySid(CategorySid string) *CreateInsightsAssessmentsParams {
    57  	params.CategorySid = &CategorySid
    58  	return params
    59  }
    60  func (params *CreateInsightsAssessmentsParams) SetCategoryName(CategoryName string) *CreateInsightsAssessmentsParams {
    61  	params.CategoryName = &CategoryName
    62  	return params
    63  }
    64  func (params *CreateInsightsAssessmentsParams) SetSegmentId(SegmentId string) *CreateInsightsAssessmentsParams {
    65  	params.SegmentId = &SegmentId
    66  	return params
    67  }
    68  func (params *CreateInsightsAssessmentsParams) SetAgentId(AgentId string) *CreateInsightsAssessmentsParams {
    69  	params.AgentId = &AgentId
    70  	return params
    71  }
    72  func (params *CreateInsightsAssessmentsParams) SetOffset(Offset float32) *CreateInsightsAssessmentsParams {
    73  	params.Offset = &Offset
    74  	return params
    75  }
    76  func (params *CreateInsightsAssessmentsParams) SetMetricId(MetricId string) *CreateInsightsAssessmentsParams {
    77  	params.MetricId = &MetricId
    78  	return params
    79  }
    80  func (params *CreateInsightsAssessmentsParams) SetMetricName(MetricName string) *CreateInsightsAssessmentsParams {
    81  	params.MetricName = &MetricName
    82  	return params
    83  }
    84  func (params *CreateInsightsAssessmentsParams) SetAnswerText(AnswerText string) *CreateInsightsAssessmentsParams {
    85  	params.AnswerText = &AnswerText
    86  	return params
    87  }
    88  func (params *CreateInsightsAssessmentsParams) SetAnswerId(AnswerId string) *CreateInsightsAssessmentsParams {
    89  	params.AnswerId = &AnswerId
    90  	return params
    91  }
    92  func (params *CreateInsightsAssessmentsParams) SetQuestionnaireSid(QuestionnaireSid string) *CreateInsightsAssessmentsParams {
    93  	params.QuestionnaireSid = &QuestionnaireSid
    94  	return params
    95  }
    96  
    97  // Add assessments against conversation to dynamo db. Used in assessments screen by user. Users can select the questionnaire and pick up answers for each and every question.
    98  func (c *ApiService) CreateInsightsAssessments(params *CreateInsightsAssessmentsParams) (*FlexV1InsightsAssessments, error) {
    99  	path := "/v1/Insights/QualityManagement/Assessments"
   100  
   101  	data := url.Values{}
   102  	headers := make(map[string]interface{})
   103  
   104  	if params != nil && params.CategorySid != nil {
   105  		data.Set("CategorySid", *params.CategorySid)
   106  	}
   107  	if params != nil && params.CategoryName != nil {
   108  		data.Set("CategoryName", *params.CategoryName)
   109  	}
   110  	if params != nil && params.SegmentId != nil {
   111  		data.Set("SegmentId", *params.SegmentId)
   112  	}
   113  	if params != nil && params.AgentId != nil {
   114  		data.Set("AgentId", *params.AgentId)
   115  	}
   116  	if params != nil && params.Offset != nil {
   117  		data.Set("Offset", fmt.Sprint(*params.Offset))
   118  	}
   119  	if params != nil && params.MetricId != nil {
   120  		data.Set("MetricId", *params.MetricId)
   121  	}
   122  	if params != nil && params.MetricName != nil {
   123  		data.Set("MetricName", *params.MetricName)
   124  	}
   125  	if params != nil && params.AnswerText != nil {
   126  		data.Set("AnswerText", *params.AnswerText)
   127  	}
   128  	if params != nil && params.AnswerId != nil {
   129  		data.Set("AnswerId", *params.AnswerId)
   130  	}
   131  	if params != nil && params.QuestionnaireSid != nil {
   132  		data.Set("QuestionnaireSid", *params.QuestionnaireSid)
   133  	}
   134  
   135  	if params != nil && params.Authorization != nil {
   136  		headers["Authorization"] = *params.Authorization
   137  	}
   138  	resp, err := c.requestHandler.Post(c.baseURL+path, data, headers)
   139  	if err != nil {
   140  		return nil, err
   141  	}
   142  
   143  	defer resp.Body.Close()
   144  
   145  	ps := &FlexV1InsightsAssessments{}
   146  	if err := json.NewDecoder(resp.Body).Decode(ps); err != nil {
   147  		return nil, err
   148  	}
   149  
   150  	return ps, err
   151  }
   152  
   153  // Optional parameters for the method 'ListInsightsAssessments'
   154  type ListInsightsAssessmentsParams struct {
   155  	// The Authorization HTTP request header
   156  	Authorization *string `json:"Authorization,omitempty"`
   157  	// The id of the segment.
   158  	SegmentId *string `json:"SegmentId,omitempty"`
   159  	// How many resources to return in each list page. The default is 50, and the maximum is 1000.
   160  	PageSize *int `json:"PageSize,omitempty"`
   161  	// Max number of records to return.
   162  	Limit *int `json:"limit,omitempty"`
   163  }
   164  
   165  func (params *ListInsightsAssessmentsParams) SetAuthorization(Authorization string) *ListInsightsAssessmentsParams {
   166  	params.Authorization = &Authorization
   167  	return params
   168  }
   169  func (params *ListInsightsAssessmentsParams) SetSegmentId(SegmentId string) *ListInsightsAssessmentsParams {
   170  	params.SegmentId = &SegmentId
   171  	return params
   172  }
   173  func (params *ListInsightsAssessmentsParams) SetPageSize(PageSize int) *ListInsightsAssessmentsParams {
   174  	params.PageSize = &PageSize
   175  	return params
   176  }
   177  func (params *ListInsightsAssessmentsParams) SetLimit(Limit int) *ListInsightsAssessmentsParams {
   178  	params.Limit = &Limit
   179  	return params
   180  }
   181  
   182  // Retrieve a single page of InsightsAssessments records from the API. Request is executed immediately.
   183  func (c *ApiService) PageInsightsAssessments(params *ListInsightsAssessmentsParams, pageToken, pageNumber string) (*ListInsightsAssessmentsResponse, error) {
   184  	path := "/v1/Insights/QualityManagement/Assessments"
   185  
   186  	data := url.Values{}
   187  	headers := make(map[string]interface{})
   188  
   189  	if params != nil && params.SegmentId != nil {
   190  		data.Set("SegmentId", *params.SegmentId)
   191  	}
   192  	if params != nil && params.PageSize != nil {
   193  		data.Set("PageSize", fmt.Sprint(*params.PageSize))
   194  	}
   195  
   196  	if pageToken != "" {
   197  		data.Set("PageToken", pageToken)
   198  	}
   199  	if pageNumber != "" {
   200  		data.Set("Page", pageNumber)
   201  	}
   202  
   203  	resp, err := c.requestHandler.Get(c.baseURL+path, data, headers)
   204  	if err != nil {
   205  		return nil, err
   206  	}
   207  
   208  	defer resp.Body.Close()
   209  
   210  	ps := &ListInsightsAssessmentsResponse{}
   211  	if err := json.NewDecoder(resp.Body).Decode(ps); err != nil {
   212  		return nil, err
   213  	}
   214  
   215  	return ps, err
   216  }
   217  
   218  // Lists InsightsAssessments records from the API as a list. Unlike stream, this operation is eager and loads 'limit' records into memory before returning.
   219  func (c *ApiService) ListInsightsAssessments(params *ListInsightsAssessmentsParams) ([]FlexV1InsightsAssessments, error) {
   220  	response, errors := c.StreamInsightsAssessments(params)
   221  
   222  	records := make([]FlexV1InsightsAssessments, 0)
   223  	for record := range response {
   224  		records = append(records, record)
   225  	}
   226  
   227  	if err := <-errors; err != nil {
   228  		return nil, err
   229  	}
   230  
   231  	return records, nil
   232  }
   233  
   234  // Streams InsightsAssessments records from the API as a channel stream. This operation lazily loads records as efficiently as possible until the limit is reached.
   235  func (c *ApiService) StreamInsightsAssessments(params *ListInsightsAssessmentsParams) (chan FlexV1InsightsAssessments, chan error) {
   236  	if params == nil {
   237  		params = &ListInsightsAssessmentsParams{}
   238  	}
   239  	params.SetPageSize(client.ReadLimits(params.PageSize, params.Limit))
   240  
   241  	recordChannel := make(chan FlexV1InsightsAssessments, 1)
   242  	errorChannel := make(chan error, 1)
   243  
   244  	response, err := c.PageInsightsAssessments(params, "", "")
   245  	if err != nil {
   246  		errorChannel <- err
   247  		close(recordChannel)
   248  		close(errorChannel)
   249  	} else {
   250  		go c.streamInsightsAssessments(response, params, recordChannel, errorChannel)
   251  	}
   252  
   253  	return recordChannel, errorChannel
   254  }
   255  
   256  func (c *ApiService) streamInsightsAssessments(response *ListInsightsAssessmentsResponse, params *ListInsightsAssessmentsParams, recordChannel chan FlexV1InsightsAssessments, errorChannel chan error) {
   257  	curRecord := 1
   258  
   259  	for response != nil {
   260  		responseRecords := response.Assessments
   261  		for item := range responseRecords {
   262  			recordChannel <- responseRecords[item]
   263  			curRecord += 1
   264  			if params.Limit != nil && *params.Limit < curRecord {
   265  				close(recordChannel)
   266  				close(errorChannel)
   267  				return
   268  			}
   269  		}
   270  
   271  		record, err := client.GetNext(c.baseURL, response, c.getNextListInsightsAssessmentsResponse)
   272  		if err != nil {
   273  			errorChannel <- err
   274  			break
   275  		} else if record == nil {
   276  			break
   277  		}
   278  
   279  		response = record.(*ListInsightsAssessmentsResponse)
   280  	}
   281  
   282  	close(recordChannel)
   283  	close(errorChannel)
   284  }
   285  
   286  func (c *ApiService) getNextListInsightsAssessmentsResponse(nextPageUrl string) (interface{}, error) {
   287  	if nextPageUrl == "" {
   288  		return nil, nil
   289  	}
   290  	resp, err := c.requestHandler.Get(nextPageUrl, nil, nil)
   291  	if err != nil {
   292  		return nil, err
   293  	}
   294  
   295  	defer resp.Body.Close()
   296  
   297  	ps := &ListInsightsAssessmentsResponse{}
   298  	if err := json.NewDecoder(resp.Body).Decode(ps); err != nil {
   299  		return nil, err
   300  	}
   301  	return ps, nil
   302  }
   303  
   304  // Optional parameters for the method 'UpdateInsightsAssessments'
   305  type UpdateInsightsAssessmentsParams struct {
   306  	// The Authorization HTTP request header
   307  	Authorization *string `json:"Authorization,omitempty"`
   308  	// The offset of the conversation
   309  	Offset *float32 `json:"Offset,omitempty"`
   310  	// The answer text selected by user
   311  	AnswerText *string `json:"AnswerText,omitempty"`
   312  	// The id of the answer selected by user
   313  	AnswerId *string `json:"AnswerId,omitempty"`
   314  }
   315  
   316  func (params *UpdateInsightsAssessmentsParams) SetAuthorization(Authorization string) *UpdateInsightsAssessmentsParams {
   317  	params.Authorization = &Authorization
   318  	return params
   319  }
   320  func (params *UpdateInsightsAssessmentsParams) SetOffset(Offset float32) *UpdateInsightsAssessmentsParams {
   321  	params.Offset = &Offset
   322  	return params
   323  }
   324  func (params *UpdateInsightsAssessmentsParams) SetAnswerText(AnswerText string) *UpdateInsightsAssessmentsParams {
   325  	params.AnswerText = &AnswerText
   326  	return params
   327  }
   328  func (params *UpdateInsightsAssessmentsParams) SetAnswerId(AnswerId string) *UpdateInsightsAssessmentsParams {
   329  	params.AnswerId = &AnswerId
   330  	return params
   331  }
   332  
   333  // Update a specific Assessment assessed earlier
   334  func (c *ApiService) UpdateInsightsAssessments(AssessmentSid string, params *UpdateInsightsAssessmentsParams) (*FlexV1InsightsAssessments, error) {
   335  	path := "/v1/Insights/QualityManagement/Assessments/{AssessmentSid}"
   336  	path = strings.Replace(path, "{"+"AssessmentSid"+"}", AssessmentSid, -1)
   337  
   338  	data := url.Values{}
   339  	headers := make(map[string]interface{})
   340  
   341  	if params != nil && params.Offset != nil {
   342  		data.Set("Offset", fmt.Sprint(*params.Offset))
   343  	}
   344  	if params != nil && params.AnswerText != nil {
   345  		data.Set("AnswerText", *params.AnswerText)
   346  	}
   347  	if params != nil && params.AnswerId != nil {
   348  		data.Set("AnswerId", *params.AnswerId)
   349  	}
   350  
   351  	if params != nil && params.Authorization != nil {
   352  		headers["Authorization"] = *params.Authorization
   353  	}
   354  	resp, err := c.requestHandler.Post(c.baseURL+path, data, headers)
   355  	if err != nil {
   356  		return nil, err
   357  	}
   358  
   359  	defer resp.Body.Close()
   360  
   361  	ps := &FlexV1InsightsAssessments{}
   362  	if err := json.NewDecoder(resp.Body).Decode(ps); err != nil {
   363  		return nil, err
   364  	}
   365  
   366  	return ps, err
   367  }