github.com/webonyx/up@v0.7.4-0.20180808230834-91b94e551323/docs/08-troubleshooting.md (about) 1 --- 2 title: Help 3 --- 4 5 <details> 6 <summary>I didn't receive a sign-in or certificate confirmation email</summary> 7 <p>AWS email delivery can be slow sometimes. Please give it 30-60s. Otherwise, be sure to check your spam folder.</p> 8 </details> 9 10 <details> 11 <summary>My application times out or seems slow</summary> 12 <p>Lambda `memory` scales CPU alongside RAM, so if your application is slow to initialize or serve responses, you may want to try `1024` or above. See [Lambda Pricing](https://aws.amazon.com/lambda/pricing/) for options.</p> 13 <p>Ensure that all of your dependencies are deployed. You may use `up -v` to view what is added or filtered from the deployment or `up build --size` to output the contents of the zip.</p> 14 </details> 15 16 <details> 17 <summary>I'm seeing 404 Not Found responses</summary> 18 <p>By default, Up ignores files which are found in `.upignore`. Use the verbose flag such as `up -v` to see if files have been filtered or `up build --size` to see a list of files within the zip sorted by size. See [Ignoring Files](#configuration.ignoring_files) for more information.</p> 19 </details> 20 21 <details> 22 <summary>My deployment seems stuck</summary> 23 <p>The first deploy also creates resources associated with your project and can take roughly 1-2 minutes. AWS provides limited granularity into the creation progress of these resources, so the progress bar may appear "stuck".</p> 24 </details> 25 26 <details> 27 <summary>How do I sign into my team?</summary> 28 <p>Run `up team login` if you aren't signed in, then run `up team login --team my-team-id` to sign into any teams you're an owner or member of.</p> 29 </details> 30 31 <details> 32 <summary>Unable to associate certificate error</summary> 33 <p>If you receive a `Unable to associate certificate` error it is because you have not verified the SSL certificate. Certs for CloudFront when creating a custom domain MUST be in us-east-1, so if you need to manually resend verification emails visit [ACM in US East 1](https://console.aws.amazon.com/acm/home?region=us-east-1).</p> 34 </details> 35 36 <details> 37 <summary>I'm seeing 403 Forbidden errors in CI</summary> 38 <p>If you run into "403 Forbidden" errors this is due to GitHub's low rate limit for unauthenticated users, consider creating a [Personal Access Token](https://github.com/settings/tokens) and adding `GITHUB_TOKEN` to your CI.</p> 39 </details>